Ordering FAQ

• There are many ways to search on our site. We offer many curated lists and you can browse by category. These pages are also curated by our staff. Some categories have sub-categories. There are hundreds of titles in most of these categories, so keep scrolling. Of course you can always use the search bar at the top of every page. Searching gives you access to our entire catalog of over 7 million titles. 

• On Our Shelves - Available for Immediate Pickup or Shipment
  • We have that book in stock at the store and it will generally be ready for same-day pickup or shipment. 
• Ships in 1-3 Days
  • The book is in our warehouse and will ship to you, within 3 business days. 
• Available for Preorder
  • The book has not been published yet but you can place an order to be sure you receive it on, or near, the publication date. You can request store pickup for preordered titles. 
• Backordered
  • The title is temporarily out of stock at our warehouse but is due in again. We also might be able to order it directly from the publisher.
• Special Order Subject to Availability
  • The title is not available from our warehouse but we might be able to get it from the publisher. 

• If you request store pickup, your book should be available on the publication date, but please wait to hear from us before coming in. If we are shipping the book to you, we will do our best to get it to you on or near the publication date but we suggest selecting USPS Priority Mail or UPS Ground as your shipping method if timeliness is important. 

• Since store pickup is only available for books we currently have in the store we will strive to arrange for pickup within a few hours, but we ask that you give us one business day. 

• If you select Pay at the Store we will hold books for 7 days. If you prepay for your order we will hold your book for 30 days and then return it to stock. 

• We will generally try to get your order shipped within 1 business day. However, some orders will ship directly from our warehouse and those generally ship in 1-3 days, but during busy seasons like the holidays, it’s very possible for there to be delays.

• We offer several shipping methods for online orders. Please see the Shipping Policy page for more info.

• Actually, they can fly over 20 mph, but the airspeed of a swallow laden with books is 0, thus not a shipping method we offer at this time. 

• We offer free USPS Media Mail shipping on book orders over $25. Please see the Free Shipping page for more info.

• We accept Visa, Mastercard, American Express and Discover. If you are picking up at the store and select "pay at store" you can also pay with cash. 

• Yes. While we hope to integrate this more effectively in the future, you can still use your gift card. Simply enter a note into the order comments field along with your gift card number. Do not try to enter it into the Apply Gift Card field on the order screen as that is only for digital gift cards. You will find the six-digit number on the back of your card. We will apply any available gift card balance, and charge your card the remainder if there is not enough credit on the gift card. You still need to provide a credit card for the order. 

• Whether you email the card to yourself, or to someone as a gift, the user of the card will need to create an account on our site. Instructions for doing so will be included in the email with the gift card. 
• When ordering online, please enter your gift card number in the Apply Gift Card field on the order screen. Then press the Apply Gift Card button. The system will verify your balance and let you know if you need to add an additional payment. 

Can I use and earn Righton Rewards online?

• Yes, your online sales will earn Righton Rewards just as your in-store purchases do. You can also use your Righton Rewards credits, but they will not show up on the web page. If you have available Rewards credit, we will apply it when processing your order and your credit card charge will be adjusted. Please note that you must use the same name and email address online as your Rewards account.

• When you are on the checkout screen, enter your coupon code into the field Apply Coupon and then press the button Apply Coupon to enter the code. The order will recalculate based on your coupon. Note that you must create or log into an account to use coupons. They will not work with a Guest checkout. 

• In most cases, yes, you can. Please note your request in the comments field. We cannot ship gift-wrapped books via USPS Media Mail as per their policies.

• We collect sales tax on all orders shipped to an address in Georgia, and on orders placed for store pickup.

• Sorry, not at this time. But if you live someplace lovely, please let us know and perhaps we will deliver. 

• Go to My Account in the upper right corner. It’s the little icon that looks like a person. Then look under My Orders. You will see the status of all of your orders here.

• No, accounts are not required. You can check out as a guest, but please remember that you will not have access to the My Orders page, wishlists, or any of the other advanced features of this site without an account. Once your account is set up, ordering is a breeze as all of your info is pre-filled for you.

• Yes, we now offer signed copies of certain titles on this site. Please note that signed copies are available only in very limited quantities and once they are gone, they are gone. Thus, we cannot guarantee availability of signed first editions, but we strongly suggest pre-ordering, when available, to greatly increase your chances. 

• Yes! See the Jittery Joe's page. 

• Yes, we now have hundreds of gift items available online. See the Gift Catalog.